Email intake & follow-up
Sorts incoming requests, summarizes what matters, drafts replies in your voice, and flags urgent items for review.
Sovun Assistant is the AI back office for contractors, service businesses, and manufacturers. It captures your leads, drafts your replies, quotes, invoices and follow-ups, and keeps the day on track — and nothing goes out without your approval.
Running every day for a cannabis wholesaler, a bookkeeping firm, and a truck-body manufacturer — built & supported in Maine.
Other AI tools answer the phone and hit send on their own. Sovun Assistant does the opposite: it does the work and then waits for you. Every reply, quote, invoice, purchase, and schedule change is a draft until you tap Approve — so the AI saves you hours without ever putting your name on something you didn't see.
Sovun Assistant is built from your services, pricing rules, documents, customer communication style, approval boundaries, and daily operating rhythm.
Sorts incoming requests, summarizes what matters, drafts replies in your voice, and flags urgent items for review.
Captures leads, prepares estimate and proposal drafts, separates known facts from assumptions, and keeps pricing decisions in your hands.
Creates invoice drafts with line items, quantities, totals, and terms before anything is sent or posted to accounting.
Prepares schedule options, job reminders, and event drafts while final timing and commitments stay owner-approved.
Tracks stock levels, flags low or out-of-stock items, and prepares reorder drafts without purchasing automatically.
Organizes manufacturing bills of material, components, cost rollups, and shortage checks before production decisions are approved.
Prepares weekly employee-hour summaries, flags missing or unusual time entries, and creates accountant-ready notes for review.
Works with QuickBooks — reads first, writes back only with your approval — and starts each day with what needs your attention.
Chats with visitors, then hands you the actual work.
Sovun does the work — drafts quotes, invoices, replies and follow-ups from your real pricing and voice.
Send messages and book jobs on their own — and hope they got it right.
Sovun drafts and waits — nothing embarrassing ever reaches your customer, because you approve it first.
Leads → replies → quotes → invoices → QuickBooks.
One system for the office work that buries you — customized to your trade, human-approved, built in Maine.
We start with the work that creates the most friction: inbox intake, follow-up, estimates, invoices, payroll prep, scheduling, inventory, and daily decisions. Sovun prepares the work, keeps records organized, and asks before taking any external action.
Live connections to Gmail, Calendar, QuickBooks, Jobber, and spreadsheets are added deliberately, one by one, with your permission and approval rules.
Services, pricing, documents, customer tone, approval limits, and recurring work patterns.
Email, calendar, docs, sheets, CRM/job software, and accounting — only when you authorize each one.
Lead intake, estimates, invoices, payroll-prep, calendar drafts, inventory checks, briefings, and follow-ups.
Sovun drafts and organizes. You approve emails, pricing, purchases, schedule commitments, and system writes.
Especially when you're juggling jobs, customer messages, estimates, scheduling, vendors, inventory, production data, and paperwork all at once.
Every setup starts from how your industry actually runs — your services, pricing rules, and the paperwork that buries you.
Every Sovun Assistant workspace is configured to one company's services, pricing, and approval rules. Here's what an owner sees — the day organized, with nothing sent, purchased, or scheduled until it's approved.
Tell us the workflow that's buying you the most stress, and we'll show you Sovun working on it.
Book a PilotYour business data is encrypted, and it stays yours. We don't sell it or train public models on it.
Sovun never emails a customer, spends money, or changes a system without your explicit sign-off.
Runs on enterprise-grade AWS, with a SOC 2 trajectory — the same standards larger software is held to.
No. A chatbot answers questions. Sovun Assistant does the work — it drafts your customer replies, estimates, invoices, and follow-ups from your own pricing and voice, then organizes your day so nothing slips.
Never. Every customer-facing message, quote, invoice, purchase, and schedule change is a draft until you tap Approve. Human approval is required before any external action.
We set Sovun up around the one workflow costing you the most time, connect only the tools you approve, and run a 30-day pilot. You approve everything, and there's no long-term contract.
Gmail, Google Calendar, QuickBooks, Jobber, spreadsheets, and other systems — added deliberately, one at a time, with your permission and approval rules.
Your data is encrypted, you own it, and it runs on best-in-class AWS infrastructure with a SOC 2 trajectory. Sovun never takes an external action without your approval.
Contractors, home and field-service companies, and small manufacturers — from solo owner-operators to small teams. Each setup is customized to your trade, pricing, and approval rules.
Tell us the workflow costing you the most time and we'll show you Sovun working on it. Prefer to talk? Email [email protected] or call 207-200-1165.